Since the start of the COVID-19 pandemic, consumers' buying behavior has shifted towards online shopping. Online shopping is ubiquitous in our daily lives but because of its popularity, shoppers may not pay attention to the credibility of the online sellers and often fall prey to scams. Despite online shopping becoming more convenient, there is a surge of disputes between consumers and online sellers according to the 2023 statistics from the Consumers Association of Singapore (CASE).

As a retailer, how can you assure your online buyers make confident and safe purchases from your e-commerce store? Also, have you ever thought that such assurance could be your strong differentiating factor in today's crowded e-commerce space?

Join us in this 2-hours physical workshop where a CASE expert will share key insights on the advantages of establishing CaseTrust accreditation for your online store. The new CaseTrust accreditation scheme for e-business will help consumers to identify reliable e-business and it is open for application now. Additionally, you will also discover the last-mile delivery services offered by SingPost to enhance your service standard.