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SingPost's eComm Log Hub is a three-storey facility housing two warehousing floors, 150 simultaneous loading bays as well as an office block. The ground floor of the building houses a fully automated parcel sorting facility with a capacity of up to 100,000 parcels a day, and end-to-end sorting, shipping and returns management capabilities that enable quicker order fulfilment. The total built-up area is 553,000 square feet.
Automation plays a big part in the eComm Log Hub – beyond the fully automated parcel sorting system on the first floor of the facility, the second floor warehouse is also automated, resulting in the entire eComm Log Hub being integrated end-to-end from the eCommerce front-end platform to delivery. The eComm Log Hub will process parcels for delivery within Singapore and those to be shipped to destinations worldwide.
Emphasis is placed on new technologies such as robotics and automation to meet the needs of future customers and markets as well as becoming the tools for SingPost's next generation of employees.
Some initiatives now being carried out by the SingPost COI are:
- Deliver significant enhancements to the eCommerce logistics platform which will help support the smart logistics and smart nation initiative;
- Roll out a new version of the Self-service Automated Machine (SAM) platform to enhance customer experience and provide a seamless omni-channel experience encompassing the kiosk and the digital postal office;
- Bring the online and offline world of retail shopping to the SingPost mall, which will provide exciting merchant offerings and delivery options to the customer. Retail merchants will be able to experiment with unique ways of interacting with customers to boost revenue and increase loyalty;
- A digital transformation of the post office to provide customers options to transact with greater ease and pace; and
- Innovate last mile delivery options through building the next generation of POPStations and experimenting with drone delivery across the island.
Sponsors and Partners
Organized by
Heartland Enterprise Centre Singapore 新加坡邻里企业中心
Set up in March 2019, the Heartland Enterprise Centre Singapore (HECS) is a dedicated centre to champion the rejuvenation of heartland town centres and businesses. HECS works closely with merchant associations to tailor their enterprise transformation efforts, workforce upgrading programmes and place-making activities. In addition to supporting merchant associations, the centre provides business advisory services and also conduct upgrading programmes for heartland merchants.
HECS is a wholly-owned subsidiary of The Federation of Merchants’ Associations, Singapore (FMAS) and is supported by Enterprise Singapore. Our three key pillars of work are business transformation, workforce upgrading and placemaking.
SingPost
For over 150 years, Singapore Post as the country's postal service provider, has been delivering trusted and reliable services to homes and businesses in Singapore.
Today, SingPost is pioneering and leading in eCommerce logistics as well as providing innovative mail and logistics solutions in Singapore and around the world, with operations in 19 markets.
Building on its trusted communications through domestic and international postal services, SingPost is taking the lead in end-to-end integrated and digital mail solutions. The suite of SingPost eCommerce logistics solutions includes front end web management, warehousing and fulfilment, last mile delivery and international freight forwarding.
SingPost has been listed on the Main Board of the Singapore Exchange since 2003. The market capitalisation of SingPost stood at S$3.53 billion as of 31 March 2016. The company has a strong credit rating of A-/Stable by Standard & Poor's.
Supported by
The Federation of Merchants' Associations, Singapore
Established in 1985, The Federation Of Merchants’ Associations, Singapore (FMAS) is a non-profit organisation that plays a key and pro-active role in representing the interest of the merchants and hawkers under the care of the Housing Development Board (HDB) Neighbourhood, National Environment Agency (NEA) Hawker Centres. We have more than 49 active member associations. These member associations and their members together with FMAS provide a strong network for businesses, education, and community development. Together we share a strong sense of pride and success in our community.
http://www.fmas.org.sg/Community
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